Privacy policy

10 Crystals is located at:
10 Crystals, 5 Sehedska Street, Odesa, Ukraine

The administration and operation of the website https://www.10crystals.com/ (hereinafter referred to as the “Site”) is carried out by sole proprietor Pavlo Mashkin, duly registered and acting in accordance with the laws of Ukraine (hereinafter referred to as the “Company”).

We respect your privacy and are committed to ensuring an appropriate level of protection for the personal data you provide while using the Site.

This Policy applies solely to information collected through the Site and does not apply to data obtained from other sources.

Together with the Terms of Service, this Policy establishes the key principles governing the processing of user information. Depending on your interactions with the Site, you may be required to consent to additional terms.

COLLECTION AND USE OF PERSONAL DATA 

The owner and controller of personal data collected through the Site is sole proprietor Pavlo Mashkin.

When using the Site, the Company may process the following user data:

  • information provided by the user when completing forms or using the Site;
  • cookies;
  • IP addresses;
  • browser parameters and settings (User-Agent data).

The Company collects only the personal data that you knowingly and voluntarily provide, such as your name, email address, phone number, date of birth, gender, etc., for the purpose of using the Site’s services. By providing such data, you consent to its processing in accordance with this Policy.

When visiting the Site, all access sessions may be recorded. Other traffic-related data is not processed or stored.

Please note: the Company limits the collection of personal data to the minimum necessary to fulfill the purpose of processing. Where optional information is requested, you will be informed at the time of collection.

The Company does not collect or process sensitive personal data such as information related to racial or ethnic origin, political, religious or philosophical beliefs, membership in political parties or trade unions, criminal convictions, or data concerning health, sexual life, biometric or genetic data, in accordance with applicable law.

The Company may also collect anonymized statistical data regarding Site usage, including information about connections, traffic, browser type, as well as date, time, duration of visits, and user activity on the Site.

WEBSITE VISITORS 

Like most website operators, 10 Crystals collects non-personally identifiable information typically provided by browsers and servers, such as browser type, language preference, referring website, and the date and time of each request. This information helps us better understand how visitors use the Site.

From time to time, we may publish aggregated, non-personally identifiable information, for example, statistics about trends in Site usage.

We may also collect potentially personally identifiable information such as IP addresses of users who leave comments or log in. Such information is disclosed only under the circumstances described in this Policy.

SECURITY

We take appropriate measures to protect your personal data. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

AGGREGATED STATISTICS

10 Crystals may collect and analyze aggregated data about user behavior on the Site. This information may be published or shared with third parties; however, it does not include personally identifiable data.

E-COMMERCE

Users who make purchases through 10 Crystals provide additional information, including personal and financial data necessary to process transactions. Such information is collected and used only to the extent required to fulfill the purpose of the interaction.

We do not disclose personal data except as described in this Policy. You may refuse to provide personal data, understanding that this may limit access to certain features of the Site.

PURPOSE OF PERSONAL DATA PROCESSING

Personal data is used to:

  • provide access to Site services;
  • process orders and transactions;
  • communicate with users, including updates and marketing communications;
  • comply with applicable laws and regulations of Ukraine, including but not limited to data protection, information, advertising, and telecommunications laws;
  • fulfill obligations under the Terms of Service and other applicable regulations.

DATA RETENTION 

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.

USE OF COOKIES

Cookies are small text files stored on your device (computer, smartphone, or other device) when you visit the Site.

Cookies may be:

  • persistent cookies, which remain on your device until deleted;
  • session cookies, which are deleted when you close your browser.

Cookies may also be:

  • first-party cookies, set by the Site;
  • third-party cookies, set by external services.

Cookies are used to improve the functionality of the Site and enhance user experience.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We recommend reviewing this page periodically. Continued use of the Site after changes are made constitutes your acceptance of the updated Policy.

CONTACT INFORMATION

If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by email at 10crystals.uk@gmail.com or at our physical address:

5 Sehedska Street, Odesa, 65058, Ukraine